Plans
素泊まりプラン
Property Details
Property Information
Property Name
NOVI by Topaz Dotonbori
Email Address
Phone Number
Access
OSAKACHUO-KU, OSAKA-SHI2-11-22 Shimanouchi
Important Notes
Check-in / Check-out
Check-in
16:00 ~ 23:00
Check-out
~10:00
Policy
Cancellation Policy
Facilities & Services
Room Facilities & Amenities
Amenities / Facilities / Bathroom
Facilities & Services
Common Area / Cleaning Service
Property Precautions
Is the property non-smoking?
Yes. All guest rooms are non-smoking. If you wish to smoke, please use the designated smoking area on the first floor.
What are the check-in and check-out times?
Check-in starts at 4:00 PM, and check-out is by 10:00 AM.
Can I request early check-in or late check-out?
Yes, subject to availability. Please contact our Customer Support in advance. Customer Support 050-5838-7884 +81-50-5838-7884
Is parking available?
Unfortunately, we do not provide on-site parking. Please use one of the nearby paid parking lots.
Is Wi-Fi available?
Yes. Free high-speed 5G Wi-Fi is available in all guest rooms as well as in the lobby on the first floor.
Is there a kitchen in the room?
Yes. Each room features a fully equipped kitchen with a two-burner gas stove.
Are cooking utensils and tableware provided?
Yes. Cooking utensils, tableware, and cutlery are provided for your convenience.
Are washing machines and dryers available?
Yes. A paid self-service laundry room is located on the first floor. Please contact Customer Support for pricing information.
Is laundry detergent provided?
Yes. Complimentary laundry detergent is available in the laundry room.
Are towels and amenities provided?
Yes. Bath towels, face towels, and basic amenities are provided according to the number of guests. In addition, an amenity bar is available on the first floor, where guests are welcome to take additional amenities freely.
Are toothbrushes and slippers provided?
Yes. Both toothbrushes and disposable slippers are provided.
Is there an elevator?
Yes. The building is equipped with an elevator.
Can I store my luggage before check-in or after check-out?
On your check-in day, you may leave your luggage in your room from 12:00 PM, even though check-in begins at 4:00 PM. Unfortunately, luggage storage after check-out is not available. We are planning to install self-service luggage lockers in the future. Please contact Customer Support for the latest information.
Can children stay at the property?
Yes. Children are welcome.
Are baby cots or children's facilities available?
Baby cots are not available. However, children's tableware is provided in each room.
Are pets allowed?
No. Pets are not permitted.
Are parties or events allowed?
No. Parties and events are strictly prohibited.
How should I dispose of my trash?
Please place your trash in the hallway before 1:00 PM each day. Our housekeeping staff will collect and dispose of it.
Is there a smoking area?
Yes. A designated smoking area is available on the first floor.
Are there convenience stores or supermarkets nearby?
Yes. A convenience store is located about a 3-minute walk from the property, and there are many restaurants and shops in the surrounding area.
How far is the nearest station?
Nipponbashi Station, the nearest station, is approximately a 5-minute walk away.
Can I walk to Dotonbori, Namba, and Shinsaibashi?
Yes. Dotonbori: Approximately 2 minutes on foot Shinsaibashi Shopping Street: Approximately 8 minutes on foot Osaka-Namba Station: Approximately 12 minutes on foot
How do I check in?
We will send you a check-in guide by email approximately three days before your arrival.
Who should I contact if I need assistance during my stay?
Please feel free to contact our Customer Support. Customer Support 050-5838-7884 +81-50-5838-7884 Our Japanese and English support teams are available 24 hours a day.
Do you offer multilingual support?
Yes. Our Customer Support team can assist you in Japanese, English, Chinese, Korean, and Vietnamese.
